About Us

The Strategy Behind the Mission

Close-up of white jigsaw puzzle pieces interlocking

EmpowerTactics was built from a reality we see every day. Mission driven organizations are carrying complex work with limited time, limited capacity, and systems that were never designed to scale with them.

We exist to support what happens behind the scenes. We help organizations strengthen the internal systems, decision making structures, and leadership practices that allow their mission to move forward with stability instead of strain.

We are not here to create dependency or add complexity. Our work is focused on helping teams get unstuck, aligned, and equipped to move forward with confidence. The goal is not perfection. It is clarity, steadiness, and momentum that lasts.

Our Mission

Our mission is to strengthen the internal systems that support mission-driven organizations. Our work brings clarity and steady leadership so teams can operate with confidence and care.

Our Vision

We imagine a world where clear systems protect people, leadership is grounded in trust, and organizations have the stability to create lasting impact.

Clarity

Psychological Safety

Empowerment

Collaboration

Clarity • Psychological Safety • Empowerment • Collaboration •

Our Values

Clarity

We believe clarity is a form of care. We communicate honestly, set clear expectations, and name what needs to be understood so teams can work with confidence and move with purpose.

Psychological Safety

Healthy organizations protect the people inside them. We create space for honest conversation, shared decision making, and team cultures where people feel safe to speak up.

Empowerment

We partner with organizations to build the structure and understanding needed to make confident choices and operate with stability. We build capacity, not dependency.

Collaboration

We do not drop in with one-size-fits-all solutions. We partner with you, listen closely, and shape our work around your reality. The systems we build reflect your voice, your vision, and the way your team needs to operate.

Founder and Principal Consultant

Olivia Hickerson, CNP is the Founder and Principal Consultant of EmpowerTactics. She brings a calm clarity to complex challenges, helping leaders reconnect with their vision while building the structure and strategy to get there.

With years of experience in grant writing, strategic planning, and operational development, Olivia works with mission driven organizations navigating growth, transition, and capacity strain. Her strength lies in translating complexity into practical, usable systems that support real world decision making.

Olivia’s work is rooted in equity, collaboration, and sustainability. She understands the pressures nonprofit and mission driven leaders face because she has lived them. Her approach balances systems level thinking with deep respect for people, relationships, and community rooted work.

Strengths and Values:

  • Strategic thinking grounded in real-world application

  • Identifying hidden patterns and untapped capacity

  • Creating space for hope and healing in organizational life

Olivia's vision is to contribute to a sector where organizations are supported by systems that work and communities are served by teams that are well resourced and cared for.

Life Motto: Empower people to live the lives they want.
Clifton Strengths: Strategic, Relator, Individualization, Analytical, Learner